Geico Adds Jobs At Lakeland Call Center, Provides Customer Service

The Geico gecko says the insurance company is hiring for three different departments in its Lakeland offices.

Geico is looking to fill position in customer service, sales and claims.

"The bottom line for these jobs is customer service, dealing with our customers," says Paula Griffith, professional recruiter.

Customer service department employees deal with Geico customers. The sales department deals with prospective customers letting them know how much the insurance costs. The claims department helps customers who have had an accident file a claim.

"It's kind of like the life cycle of an insurance policy with all these positions," Griffith says.

Geico's call center in Lakeland employs approximately 1,800 people and Geico employs a total of 24,000 in the country.

According to Griffith, the company is growing everyday and these positions are to support current and anticipated growth.   

Geico currently insures 9 million policyholders and over 16 million vehicles through 12 major U.S. offices.

In 2008 A.M. Best market share data ranked Geico the third-largest private car insurance company in the U.S.

Geico also offers insurance for motorcycles, ATVs, RVs, boats, homeowners, renters, condominium co-op mobile homes, personal umbrella protection, life insurance, flood insurance, overseas insurance, commercial auto insurance and identify theft protection.

Writer: Mandy Erfourth
Source: Paula Griffith, Geico

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