Imagine you’re in the hospital, laying in bed, watching TV. A box pops up on your television screen, asking about your pain level and providing you with a way to answer on-screen. If your pain is over a certain threshold, a nurse is alerted. You can also use your TV to interact with clinical staff, asking questions on a digital whiteboard and keeping a journal of your medical information.
The Get Well Network, an interactive patient care system, is just one of the ways Tampa General Hospital
(TGH) is using technology to improve healthcare delivery. The hospital’s electronic medical record (EMR) system recently received highest honors from the Health Information and Management System Society (HIMSS), an international organization that analyzes use of technology in healthcare.
The hospital received the Stage 7 designation, the final level of a multi-tiered process. Currently, only 2.2 percent of hospitals in the U.S. have this designation (four in Florida).
HIMSS looks at how the hospital leverages technology for better and safer patient care, quality outcomes improvement and reduction in medication errors. The designation includes an on-site inspection in which the hospital receives a thorough scrutinization. Nurses and doctors are questioned about how they use the system, and specific outcomes are studied, such as disease management, research and how available data is used to improve the wellness of the community.
They also look at governance in decision-making, including new ideas, innovations and the involvement of key stakeholders.
"What’s unique about our organization is that we involve everyone who has to use the system on a daily basis," says Scott Arnold, Senior VP and Chief Information Officer for Tampa General Hospital. "What’s most important is patient safety and a higher quality of care."
TGH first launched its EMR in 2011, and has seen a reduction in medication errors of 63 percent since implementation.
by: Megan Hendricks
Source: Scott Arnold, Tampa General Hospital