As consumers move beyond traditional ways of finding information, purchase decisions are made based on sharing, comparing and rating experiences using social media. Real-time information through a mobile device is becoming an expectation. In light of this, brands are continuously looking for new and meaningful ways to connect with customers.
The Social Mobile Engagement Conference & Code Challenge
, September 4-5, 2014 at the Tampa Marriott Waterside Hotel and Marina, is designed to be an outlet for this kind of information while highlighting local talent and organizations to senior tech leaders from across the nation.
The event is an expansion of the Social Mobile Payments Conference, which took place twice since 2011 and focused on social media and mobile commerce. After the last event in 2013, organizer Bruce Burke started looking at the thought process leading up to the transaction of buying a good or service. By focusing on just the payment aspect he felt he was missing part of the story. By widening the scope and audience, Burks hopes to appeal to an even broader audience that is interested in learning more about the customer journey, including the user and social experience. "Engagement starts when the product is first discovered by the consumer," says Burke.
Burke’s company, Gulf Bay Consulting
, is organizing the event but his motivation behind it is a sense of purpose and wanting to see the Tampa Bay community help create the next big thing.
The first day will consist of workshops on topics such as user experience, social communities, mobile engagement, big data and gamification. The second day will be a code challenge, sponsored in part by the Hillsborough County Economic Development Innovative Initiative
(EDI2). Coders will hack, explore and create. The afternoon will be open to the public, where people can vote for and cheer on their favorite teams and coders.
are being accepted until March 28 for individuals and companies interested in presenting at the event.
Writer: Megan Hendricks
Source: Bruce Burke, Gulf Bay Consulting