T-Mobile plans to add 150 employees to its Tampa call center operations.
"We're investing in our Tampa facility, which we are expecting will be taking more calls as a result of increased sales,'' says Katie Bookey, PR representative for T-Mobile. "We’re staffing up in order to provide the first-class service we are known for.’
All of the positions that T-Mobile is looking to fill are full-time financial care representative roles. The company is looking for experienced reps, including bilingual reps who speak Spanish and English. Collections experience, as well as a history of work in a call center environment, is required.
The call center is open seven days a week from 6 a.m. to midnight, so there are plenty of shifts available to potential employees. T-Mobile offers employees a comprehensive benefits package, which includes medical/dental/vision coverage, matching 401(k) program and paid time off. In addition, employees receive mobile phone and service discounts.
According to Bookey, the company is actively recruiting and plans to fill all of the positions by the end of March 2013. Those interested in applying for the financial care representative positions can do so through T-Mobile’s website
T-Mobile’s Tampa Call Center is located at 18205 Crane Nest Drive in Tampa.
Writer: Kimberly Patterson
Source: Katie Bookey, T-Mobile