USAA broke ground recently on a new facility near the Lee Roy Selmon Expressway in Brandon. The facility will be a mirror image of its current operating center in New Tampa, with similar jobs and functions.
The growth is being driven by the company’s members -- military veterans and their families.
The company has been in Tampa for over 40 years, with its first operations beginning in the Westshore area. It has expanded since then to more than 2,500 employees in locations across Tampa.
as a whole is seeing growth everywhere," says Robert Hoyland, VP and general manager for USAA’s Tampa operations "We started as an insurance company and have expanded in the last 30 to 40 years to run the gamut of financial services."
In addition to insurance products, the company provides banking products, mutual funds, investments and financial planning.
As a result of the expansion, the company is hiring Member Contact Representatives, who will take incoming calls and reach out to members about products.
The new facility is scheduled to open in October, but hiring has already begun.
"Part of the expansion is to tap into the workforce here in Tampa," says Hoyland. "We came here because we know there’s a great market for hiring financial services folks."
Writer: Megan Hendricks
Source: Robert Hoyland, USAA