Tampa Bay companies were recognized recently for using Verizon Wireless technology to improve efficiency and operations.
Now in its second year, the Verizon Wireless Technology Innovation Awards
are hosted in various communities across the U.S. – this year in Arkansas, Central Alabama, Southeast Louisiana, Central Texas, the Carolinas and Tampa Bay. A winner is selected in each community to receive a $10,000 prize.
"We're looking to foster innovation, and specifically acknowledge and recognize our customers who are using our technology to innovate in the way they do business," says Chuck Hamby, Florida Region Public Relations Manager for Verizon Wireless.
The Tampa Bay competition was open to small to mid-size businesses with up to 500 employees. Companies submitted entries that explained how they use Verizon Wireless solutions to solve business challenges.
The overall winner was TransCare
, a nonprofit division of the Crisis Center of Tampa Bay
that responds to non-emergency 911 calls. The company operates 19 ambulances and 10 other transit vehicles, responding to over 40,000 calls per year in Tampa.
In 2009, the company noticed a significant increase in call volume. Looking for a way to keep up and maintain operational efficiency, they implemented Verizon’s WiFi technology to equip each ambulance with internet capability, allowing for continuous communication between the vehicles and the dispatch center. Doing so reduced average response times from 15 minutes to 10, increasing monthly patient services by 40 percent.
"It really got us to a place of efficiency," says Terence Romatar, VP for TransCare. "Verizon stepped up to the plate and offered a solution. They’re not a vendor, they’re a partner."
The company also improved billing processes by transmitting data wirelessly.
"Tampa is a technology incubator," says Hamby. "This area in Florida is business savvy, tech savvy -- an early adoptive area."
, a heating and air conditioning company, received the runner-up award. Other finalists in Tampa Bay included Creative Sign Designs
and Freedom Boat Club
Writer: Megan Hendricks
Source: Chuck Hamby, Verizon Wireless; Terence Romatar, TransCare